We collect and may use information such as:
We also automatically collect and may use the following data:
Bitt is committed to observing high standards of information security. We use computer safeguards such as firewalls and data encryption, enforce physical access controls to our buildings and files, and authorise access to personal information only for those employees who require it to fulfil their job responsibilities.
While we use reasonable physical, electronic and procedural safeguards to protect your personal information from loss, misuse, unauthorised access or disclosure, alteration and destruction, please be advised that we do not accept responsibility for the security of any data transmitted over the internet or information stored, posted or provided directly to a third party website, which is governed by that third party's policies.
Further information on our security practices are outlined in our Bitt Security.
Your ability to securely use Bitt Services also depends on your protection of your login credentials such as your product password. We strongly recommend that you do not share your password(s) with anyone. An authorised Bitt representative will never ask you for your password. Therefore, any email or other communication requesting your password or any similar information should be treated as unauthorised and suspicious. In the event that you receive such a communication, please promptly forward it to Contact Us - Bitt.
If you do share your password(s) with a third party for any reason, including because the third party has promised to provide you additional services such as account aggregation, the third party will have access to your account and your personal information, and you will generally be considered responsible for any and all actions taken using your password. If you believe that someone else has obtained access to your password, please change it immediately by logging in to your account and changing your profile settings. We also strongly recommend that you also Contact Us - Bitt immediately.
If you wish to permanently close an account associated with one or more Bitt Services, please let us know by submitting a request to Contact Us - Bitt. We may retain information about you in our databases for as long as your account is active or as needed to provide Bitt Services to you. Additionally, our retention and use of your information will be in accordance with applicable law, including our legal obligations, interest in resolving any disputes, and the enforcement of of all relevant agreements. It is important to note that the retention period may extend beyond the end of your relationship with us, as required by law or as deemed necessary in our absolute discretion.
Like most banks or financial/payment service providers, Bitt works with third-party service providers that offer important functions to us, which facilitate or support our Bitt Services in some way. We, therefore, disclose user data to such third-party service providers from time to time so that their services can be effectively performed.
Bitt may also share your information for the purposes of fraud prevention, risk management, customer service, legal compliance and the provision of our services, particularly in circumstances where:
Our Bitt Services may incorporate links to other websites, social media platforms or online services, whose privacy policies may differ from those of Bitt. Please be aware that if you submit information to any such website, social media platform or online service, your information is governed by their privacy policies, which should be read carefully prior to use. Bitt is not responsible for the practices or procedures of such third parties.
2nd Floor Mahogany Court
Wildey Business Park